Field Service Specialist – Hospital Device Collections

Stryker Corporation; Kentucky; Hybrid; Confidential; Full time

Job summary

Stryker Corporation is seeking a Service Associate to collect single-use devices at hospitals within a defined territory. You will visit diverse hospital areas, engage with OR staff and hospital administration, and educate teams on Stryker Sustainability Solution’s bins.

Travel is required to cover the territory and build strong customer relationships. The role emphasizes field-based interaction, sharp customer focus, and collaboration with sales reps to drive device collections and customer

Qualifications

• Valid and unrestricted driver’s license.
• Ability to travel by car and use personal vehicle.
• High school degree or GED.
• Ability to obtain and maintain hospital credentials within territory.
• Proficiency with Word, Excel, Outlook, Power BI and PowerPoint.

Responsibilities

• Collect single-use devices at hospitals within your territory.
• Visit operating rooms, patient floors, patient rooms, and labs.
• Engage with hospital staff and partners to educate on Stryker Sustainability Solution’s bins.
• Build relationships with customers to increase collections.
• Maintain receipts growth reporting and collection tracking.

Skills

Driver's license

Customer service

Team orientation

Education

High School Diploma or GED

Tools

Word

Excel

Outlook

Power BI

PowerPoint

Job description

Stryker Corporation is seeking a Service Associate to collect single-use devices at hospitals within a defined territory. You will visit diverse hospital areas, engage with OR staff and hospital administration, and educate teams on Stryker Sustainability Solution’s bins.

Travel is required to cover the territory and build strong customer relationships. The role emphasizes field-based interaction, sharp customer focus, and collaboration with sales reps to drive device collections and customer