Hospital Field Service Associate — Device Retrieval & Education

Stryker; Columbia (SC); On-site; USD 61,835,000 - 83,670,000; Full time

Benefits offered by this job

Health benefits include Medical and Rx

Dental, Vision, Life insurance

401(k) plan

ESPP

Wellbeing program

Job summary

Stryker is seeking a Service Associate to travel within a designated hospital territory, collecting single-use devices and engaging with OR staff, supply chain teams, and administrators to provide training on sustainability solutions. The role emphasizes relationship-building, reliable outreach, and adherence to company policies.

Responsibilities include field visits to hospitals, building customer relationships, and coordinating with supervisors and sales reps to increase device collections

Qualifications

• Valid and unrestricted driver’s license to travel by car.
• High school degree or GED is required.
• Ability to drive 80–100 miles/day in territory.
• Proficient with Windows programs (Word, Excel, Outlook) and Power BI.

Responsibilities

• Collect single-use devices at hospitals within your designated territory.
• Visit operating rooms, patient floors and patient rooms to gather devices.
• Engage with hospital staff and partners to deliver training and education on Stryker Sustainability Solution’s bins.

Skills

Driver's license

Personal vehicle use

Computer skills

Customer service mindset

Education

High school diploma or GED

Tools

Power BI

PowerPoint

Excel

Outlook

Word

Job description

Stryker is seeking a Service Associate to travel within a designated hospital territory, collecting single-use devices and engaging with OR staff, supply chain teams, and administrators to provide training on sustainability solutions. The role emphasizes relationship-building, reliable outreach, and adherence to company policies.

Responsibilities include field visits to hospitals, building customer relationships, and coordinating with supervisors and sales reps to increase device collections