Field Service Associate — Healthcare Devices

Stryker Corporation; Frankfort (KY); On-site; Confidential; Full time

Job summary

Stryker Corporation seeks a Service Associate to collect single-use devices in hospitals within a defined territory. You will visit operating rooms, patient floors, and labs, educating staff on our bins and devices, and build strong relationships with hospital teams.

You will partner with supervisors and sales reps, travel as needed, and help drive device collections while adhering to company policies and training. A customer-focused, collaborative attitude is essential.

Qualifications

• Valid driver’s license and appropriate insurance to travel by car.
• High school diploma or GED.
• Personal vehicle required (80-100 miles/day).
• Ability to obtain credentials at hospitals; proficient with MS Office and Power BI.

Responsibilities

• Collect single-use devices in hospitals within the designated territory.
• Visit operating rooms, patient floors, and labs to educate on bins and devices.
• Engage with hospital staff and partners to provide customer service and build relationships.
• Report progress and meet collection targets.

Skills

Valid driver's license

Customer service mindset

Computer skills

Education

High school diploma or GED

Tools

Word

Excel

Outlook

PowerPoint

Power BI

Job description

Stryker Corporation seeks a Service Associate to collect single-use devices in hospitals within a defined territory. You will visit operating rooms, patient floors, and labs, educating staff on our bins and devices, and build strong relationships with hospital teams.

You will partner with supervisors and sales reps, travel as needed, and help drive device collections while adhering to company policies and training. A customer-focused, collaborative attitude is essential.