Field Service Solutions Architect – Pre‑Sales

100 Salesforce, Inc.; United States; On-site; USD 135,000 - 245,000; Full time

Job summary

Salesforce, the #1 AI CRM, is seeking a Field Service Product Specialist to own the technical vision from first discovery through deal close, partnering with Account Executives to win complex enterprise deals using Salesforce Field Service, Agentforce, and related technologies.

You will lead end-to-end technical sales motions, run executive‑level demos, design domain‑specific workflows, build hands‑on proofs of concepts, and drive post‑sale adoption while traveling up to 25–50%—your success is

Qualifications

• 7+ years in enterprise software pre-sales, solution consulting, or architecture.
• Deep expertise in Salesforce Field Service (FSL) or equivalent field service platforms.
• Architect and present end-to-end solution designs for complex deployments.
• Lead technical discovery sessions and translate requirements into roadmaps.
• Strong executive presence for C-suite demonstrations.

Responsibilities

• Lead end-to-end technical sales motions from discovery to close.
• Conduct executive-level product demonstrations to senior stakeholders.
• Design field service workflows and architectures aligned to business goals.
• Build hands-on proofs of concepts using Field Service and Agentforce.
• Drive customer adoption and usage post-sale; collaborate cross-functionally.
• Travel up to 25–50% to customer sites and events.

Skills

Enterprise software pre-sales

Salesforce Field Service

Executive-level demos

Solution architectures

Travel 25-50%

Tools

Salesforce Field Service

Agentforce

APIs / Middleware

Job description

Salesforce, the #1 AI CRM, is seeking a Field Service Product Specialist to own the technical vision from first discovery through deal close, partnering with Account Executives to win complex enterprise deals using Salesforce Field Service, Agentforce, and related technologies.

You will lead end-to-end technical sales motions, run executive‑level demos, design domain‑specific workflows, build hands‑on proofs of concepts, and drive post‑sale adoption while traveling up to 25–50%—your success is