Senior Solution Engineer - AI-Powered IT Service
Salesforce, Inc.
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Benefits offered by this job
Job summary
Salesforce, Inc. is seeking a Specialist Solution Engineer to lead demonstrations of IT Service Management solutions built on the Salesforce platform. You will articulate value, drive adoption, and showcase how Agentforce IT Service integrates with the broader Salesforce portfolio.
The role emphasizes cross-functional collaboration with IT, HR, and facilities to deliver unified workflows, automation, and analytics across departments.
Responsibilities
- Demonstrate and evangelize IT Service Management (ITSM) solutions built on Salesforce Platform.
- Articulate value and integration of Agentforce IT Service within the Salesforce portfolio.
- Collaborate across IT, HR, and facilities to deliver unified service experiences.
Job description
Salesforce, Inc. is seeking a Specialist Solution Engineer to lead demonstrations of IT Service Management solutions built on the Salesforce platform. You will articulate value, drive adoption, and showcase how Agentforce IT Service integrates with the broader Salesforce portfolio.
The role emphasizes cross-functional collaboration with IT, HR, and facilities to deliver unified workflows, automation, and analytics across departments.
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