Field Service Process Engineer — Lead Automation Improvements

Mehnert USA LLC; Chandler (AZ); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Paid time off

Sick Time (3 Weeks)

Vision insurance

Competitive Pay

All travel costs paid

Job summary

Mehnert USA LLC is seeking a Field Service Process Engineer to lead continuous improvement on recently installed automated systems and workflows. You will blend deep technical execution with field leadership, data collection, testing, and documentation to drive rework optimization and control plans.

This role suits an experienced Process/Applications Engineer who thrives in fast-moving environments and is not entry-level.

Qualifications

• Bachelor’s degree in a relevant engineering field or equivalent practical experience.
• 5+ years in industrial automation, controls, or field service engineering.
• Strong experience with robotics and machine vision systems.
• Ability to lead technical efforts in the field independently.
• Strong customer-facing communication and decision-making skills.
• Experience with safety PLCs, robot safety, and machine guarding standards.
• Excellent troubleshooting and maintenance skills.
• Proficient in MS Word, Outlook, Excel, and Teams.
• Authorization to work in the US.

Responsibilities

• Lead field service continuous improvement in design and development of automated solutions.
• On-site root cause assessments and corrective actions to maximize OEE.
• Collaborate with QA, Production, Safety, and IT to meet business needs.
• Analyze production data and visualize trends to inform decisions.
• Identify improvements and link to safety, quality, output, and cost.
• Use DMAIC, Ishikawa, 5 Whys for diagnosis and corrective actions.
• Create troubleshooting guides and manufacturing instructions.
• Create and maintain SOPs, SPC, and MSA to monitor process variation.

Skills

Field service engineering

Industrial automation

Robotics

Machine vision

Root cause analysis

Data visualization

Safety PLCs

Customer-facing

MS Word/Excel/Outlook/Teams

US work authorization

Education

Bachelor’s degree in Electrical Engineering, Controls Engineering, Mechatronics, or equivalent

Tools

Power BI

Tableau

Dispense systems

Vision systems (Keyence/Cognex)

Laser welding equipment (IPG)

Job description

Mehnert USA LLC is seeking a Field Service Process Engineer to lead continuous improvement on recently installed automated systems and workflows. You will blend deep technical execution with field leadership, data collection, testing, and documentation to drive rework optimization and control plans.

This role suits an experienced Process/Applications Engineer who thrives in fast-moving environments and is not entry-level.