Field Service Engineer Lead – Automation & Mentorship

Integrion Automation; Wauseon (OH); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, prescription, dental, and vIs

401(k) with company match

Paid vacation, Paid holidays

Company-paid life

Job summary

Integrion Automation in Ohio is seeking a Field Service Engineer Lead to provide hands-on technical leadership for on-site deployments and field service deliveries. You will mentor engineers, coordinate service activities, and ensure safety and quality standards across customer sites.

You will collaborate with Engineering, Project Management, Sales, HR, and Operations to resolve complex issues, improve service processes, and strengthen customer relationships while traveling to customer sites as

Qualifications

• Bachelor's degree in Engineering, Industrial Technology, Automation, or related field.
• Equivalent combination of technical education and field service experience considered.

Responsibilities

• Serve as senior technical resource for field service team and lead complex automation projects.
• Coordinate day-to-day field service activities for timely customer support.
• Provide technical leadership for service requests and preventive maintenance.
• Mentor Field Service Engineers and support onboarding and training.
• Drive safety, quality, and continuous improvement in service delivery.

Skills

Field Service Lead

Team Leadership

Customer relations

Troubleshooting

Mentoring

Education

Bachelor's degree in Engineering

Tools

ERP systems

CRM platforms

Service management software

Job description

Integrion Automation in Ohio is seeking a Field Service Engineer Lead to provide hands-on technical leadership for on-site deployments and field service deliveries. You will mentor engineers, coordinate service activities, and ensure safety and quality standards across customer sites.

You will collaborate with Engineering, Project Management, Sales, HR, and Operations to resolve complex issues, improve service processes, and strengthen customer relationships while traveling to customer sites as