Field Service Engineer – Industrial Automation Machinery

RemX | The Workforce Experts; Cincinnati (OH); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

401(k) with company match

Paid travel and lodging

Opportunities for professional growth

Job summary

A leading workforce solutions provider is seeking a skilled Field Service Engineer to support industrial automation machinery across the U.S. This hands-on role involves installing, maintaining, and troubleshooting equipment while traveling nationally. Candidates should possess a technical degree and demonstrated experience in similar roles. The position offers competitive salary, a fully equipped service vehicle, and opportunities for professional growth and certification in automation technologies.

Qualifications

• Proven experience as a Field Service Engineer or similar role with industrial machinery.
• Willingness and ability to travel nationally (~70% of the time).
• Strong communication skills required.
• Excellent communication and customer service skills.

Responsibilities

• Install, maintain, troubleshoot, and repair industrial automation machinery.
• Provide technical support and training to customers.
• Document service activities and maintain service logs.
• Collaborate with internal teams to resolve technical issues and implement solutions.
• Document service activities, maintain service logs, and provide feedback for continuous improvement.

Skills

Troubleshooting skills

Customer service skills

Problem-solving skills

Communication

Travel readiness

Automation knowledge

Education

Technical degree or equivalent experience

Job description

We are seeking a skilled Field Service Engineer to join our team supporting industrial automation machinery across the U.S. This is a hands‑on role for a technical professional who thrives on solving complex problems, working directly with customers, and ensuring equipment operates at peak performance.

Key Responsibilities:

• Install, maintain, troubleshoot, and repair industrial automation machinery at customer sites.
• Provide technical support and training to customers on system operation and maintenance.
• Perform preventive maintenance and ensure compliance with safety and operational standards.
• Collaborate with internal teams to resolve technical issues and implement solutions.
• Document service activities, maintain service logs, and provide feedback for continuous improvement.

Requirements:

• Technical degree or equivalent experience in industrial automation, mechanical, or electrical systems.
• Proven experience as a Field Service Engineer or similar role with industrial machinery.
• Strong troubleshooting and problem‑solving skills.
• Willingness and ability to travel nationally (~70% of the time).
• Excellent communication and customer service skills.
• Competitive salary with performance‑based incentives.
• Fully equipped service vehicle and field service tools.
• Health, dental, and vision benefits.
• 401(k) with company match.
• Paid travel, lodging, and per diem while on assignment.
• Opportunities for professional growth and certifications in automation technologies.

If you are a hands‑on engineer who enjoys traveling and working directly with customers on cutting‑edge automation equipment, we want to hear from you!