Field Service Pro: Fix Copiers & Printers

DEX Imaging; Monroe (LA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Incentives

Benefits package

Paid training

Mileage reimbursement

Career advancement

Team culture

Tools provided

Job summary

DEX Imaging is seeking a Field Service Technician to diagnose, repair, and maintain office technology equipment at customer sites in the Monroe, LA area. You will troubleshoot copiers, printers, and multifunction devices, perform preventative maintenance, and install configurations to ensure smooth operations.

Strong customer service skills and the ability to work independently are essential. A valid driver's license and basic IT knowledge are preferred, with paid training and career growth

Qualifications

• Demonstrated mechanical problem-solving skills.
• Strong customer service and communication abilities.
• Ability to work independently and manage time effectively.
• Basic computer and networking knowledge is a plus.
• Valid driver’s license with reliable transportation.

Responsibilities

• Diagnose, troubleshoot, and repair office copiers, printers, and multifunction devices.
• Perform preventative maintenance and routine service calls.
• Install and configure equipment at customer locations.
• Provide excellent customer support during onsite visits.
• Maintain service records and communicate updates clearly.
• Manage assigned territory and service schedule efficiently.
• Work independently while staying connected with a team.

Skills

Mechanical aptitude

Customer service

Independent worker

Basic IT knowledge

Time management

Tools

Networking basics

Job description

DEX Imaging is seeking a Field Service Technician to diagnose, repair, and maintain office technology equipment at customer sites in the Monroe, LA area. You will troubleshoot copiers, printers, and multifunction devices, perform preventative maintenance, and install configurations to ensure smooth operations.

Strong customer service skills and the ability to work independently are essential. A valid driver's license and basic IT knowledge are preferred, with paid training and career growth