Field Service Operations Coordinator

Industrial Electric Manufacturing; Jackson (MS); On-site; USD 50,000 - 65,000; Full time

Job summary

Industrial Electric Manufacturing in Mississippi is seeking a Field Service Support Specialist to provide administrative and coordination support to the field service management team. You will manage documentation, scheduling, vendor onboarding, and financial reporting while interfacing with multiple departments and external partners. This role requires strong organizational skills and travel when needed.

Qualifications

• Bachelor’s or Associate’s degree in Business Administration, Management, or a related field.
• Minimum of 3 years experience in an administrative or support role in a fast-paced environment.
• Proficient in Microsoft Office Suite (Word, Excel, Power Point, Outlook); ability to work in ERP and CRM systems.

Responsibilities

• Maintain and update service records, contracts, and customer/vendor information in the FS company database.
• Prepare and distribute service reports, invoices, and project close-out paperwork.
• Assist onboarding of new vendors and contractors; ensure documentation is compliant with policies and regulations.
• Track vendor and contractor documentation, ensuring compliance and timely onboarding.
• Assist in compiling monthly financial performance reports and managing project budgets.
• Coordinate scheduling and dispatching of field service technicians; arrange travel and logistics.
• Prepare project status reports and presentations for FS management; collect performance data and feedback.
• Monitor inventory levels of service parts, tools, and test equipment; coordinate replenishment.

Skills

Attention to detail

Time management

Cross-functional teamwork

Education

Bachelor’s or Associate’s degree in Business Administration or related field

Tools

Microsoft Office

ERP systems

CRM systems

Job description

Industrial Electric Manufacturing in Mississippi is seeking a Field Service Support Specialist to provide administrative and coordination support to the field service management team. You will manage documentation, scheduling, vendor onboarding, and financial reporting while interfacing with multiple departments and external partners. This role requires strong organizational skills and travel when needed.