Field Service Coordinator – Power Gen & Scheduling

Thompson Machinery; Belden (NE); On-site; USD 52,000 - 67,000; Full time

Benefits offered by this job

Medical plan options

Vision and dental insurance

Employer-paid short-term and long-term

401k matching

Profit Sharing

8 paid holidays

15 days Paid Time Off

Employee Assistance Program (EAP)

Job summary

The Field Service Coordinator at Thompson Machinery in Belden, MS coordinates and schedules off-site electric power generation service and repairs. You’ll assist EPG technicians with locating jobsites and equipment, and maintain contact with customers for parts orders and work schedules.

You’ll provide administrative support, enter work orders, and coordinate service documentation with the Service Manager. This role requires accurate data entry, clear communication, and teamwork to ensure

Qualifications

• High School Diploma or equivalent.
• 3+ years of relevant field service coordination experience.
• Technical English language skills; ability to write routine reports.
• Able to communicate effectively with customers and colleagues.
• Proficient with basic computer systems.

Responsibilities

• Coordinate and schedule off-site equipment service.
• Assist technicians with locating jobsites and equipment.
• Maintain contact with customers and technicians for parts orders and work schedules.
• Enter labor hours and close work orders promptly.
• Prepare reports for department manager.

Skills

Customer communication

Team collaboration

Multi-tasking

Technical English

Data entry

Education

High School Diploma

Tools

Dealer CRM

Dealer Business Systems (DBS)

Microsoft Excel

MS Office Suite

Job description

The Field Service Coordinator at Thompson Machinery in Belden, MS coordinates and schedules off-site electric power generation service and repairs. You’ll assist EPG technicians with locating jobsites and equipment, and maintain contact with customers for parts orders and work schedules.

You’ll provide administrative support, enter work orders, and coordinate service documentation with the Service Manager. This role requires accurate data entry, clear communication, and teamwork to ensure