Field Service Operations Coordinator

Industrial Electric Mfg. (IEM); Canton (MS); On-site; USD 42,000 - 62,000; Full time

Job summary

Industrial Electric Mfg. (IEM) in Canton, MS is seeking a Field Service Support Specialist to provide comprehensive administrative and coordination support to the field service management team.

The role interfaces with multiple departments and external vendors, ensuring timely documentation, scheduling, and reporting for completed projects. The ideal candidate has a 3+ years in admin/support roles, proficiency with ERP/CRM systems, and strong communication skills.

Qualifications

• Bachelor’s or Associate degree in Business Admin or related field.
• Minimum 3 years of admin/support experience in fast-paced environments.
• Proficient in Microsoft Office and ERP/CRM software.

Responsibilities

• Maintain service records, contracts, and customer/vendor information in FS databases.
• Prepare and distribute service reports, invoices, and project paperwork.
• Assist onboarding of vendors/contractors and ensure compliance documentation.

Skills

MS Office

ERP systems

CRM systems

Cross-functional teamwork

Communication skills

Travel readiness

Detail-oriented

Education

Bachelor’s or Associate degree in Business

Tools

ERP systems

CRM systems

Job description

Industrial Electric Mfg. (IEM) in Canton, MS is seeking a Field Service Support Specialist to provide comprehensive administrative and coordination support to the field service management team.

The role interfaces with multiple departments and external vendors, ensuring timely documentation, scheduling, and reporting for completed projects. The ideal candidate has a 3+ years in admin/support roles, proficiency with ERP/CRM systems, and strong communication skills.