Field Operations Coordinator: Site Readiness & Scheduling

Industrial Electric Mfg. (IEM); Jackson (MS); On-site; USD 40,000 - 46,000; Full time

Job summary

Industrial Electric Mfg. (IEM) is seeking a Field Service Site Operations Representative to coordinate site activities, ensure readiness, track progress against project needs, and support safe, timely service delivery on field sites.

Collaborating with Field Service leads, technicians, and stakeholders, you’ll monitor schedules, manage documentation, help escalate risks, and optimize labor and tools while maintaining a customer‑focused, compliant presence; travel up to 50% as needed.

Qualifications

• High school diploma or GED required.
• Associate degree or two-year technical degree in Construction Management, Engineering, or related field preferred; equivalent combination of education and relevant hands-on experience may be considered.
• Minimum of one year of experience supporting on-site operations in construction, field service, commissioning, or a related environment, including coordination of labor, materials, schedules, and site activities.
• Experience working directly in active jobsite environments and maintaining a high level of customer service, professionalism, and responsiveness in client-facing interactions preferred.

Responsibilities

• Coordinate day-to-day site operations to promote efficient execution of commissioning, startup, and related field service activities.
• Review customer schedules, project timelines, and site requirements to align field labor, materials, tools, and resources with operational demands.
• Monitor project milestones, deliverables, and open items to keep jobs on schedule and support timely completion of work.
• Identify and escalate potential project delays, staffing gaps, material shortages, documentation issues, or other operational risks.
• Assist with tracking site progress, punch list items, outstanding action items, and project closeout needs, and follow up with appropriate parties to support resolution.
• Ensure required jobsite documentation, reports, correspondence, and records are completed accurately and stored properly.
• Support coordination of supplies, tools, equipment, parts, and materials needed for site activities to reduce downtime and maintain workforce productivity.
• Assist with movement or delivery of materials, parts, or equipment between jobsites as needed.
• Participate in project, commissioning, or site coordination meetings and document updates and action items.

Skills

Communication

Coordination

Organization

Project management

Customer focus

Problem solving

Teamwork

Adaptability

Safety awareness

Professionalism

Education

High school diploma or GED

Associates degree preferred

Job description

Industrial Electric Mfg. (IEM) is seeking a Field Service Site Operations Representative to coordinate site activities, ensure readiness, track progress against project needs, and support safe, timely service delivery on field sites.

Collaborating with Field Service leads, technicians, and stakeholders, you’ll monitor schedules, manage documentation, help escalate risks, and optimize labor and tools while maintaining a customer‑focused, compliant presence; travel up to 50% as needed.