Field Service Mechanic - Diesel & Hydraulics, On-Site Support

The Taylor Group; Chesapeake (VA); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Medical/Prescription

Dental

Vision

Vacation

10 Holidays

401K

Life Insurance

Job summary

Taylor Sudden Service provides exclusive worldwide distribution of genuine Taylor OEM parts and forklift service, backed by a network of centers and technicians. The Service Technician position maintains excellent customer relations between Taylor Machine Works customers and the company, delivering prompt, efficient service authorized by the customer and the Service Supervisor.

The role involves on-site diagnostics, repairs, routine customer communications, reporting, and ongoing skill

Qualifications

• Excellent verbal and written communication skills.
• Basic computer skills required.
• This job requires stooping, bending, climbing, and the capability of lifting up to 50 pounds.
• Incumbent must have a valid driver's license and a good driving record, since employee will be driving company owned vehicle.
• Must be DOT certifiable.
• Incumbents will be required on occasion to stay overnight at out-of-town locations.

Responsibilities

• Consults with Service Supervisor to plan effective work and travel schedule, giving priority to customer need.
• Diagnose malfunctions: repairs and/or replaces worn and defective parts; installs new assemblies, adjusts devices and controls.
• Provides tools and parts and arranges for facilities to perform repair work (usually on customer premises).
• Inspects, operates, and tests machines upon initial delivery, at specified inspection intervals and upon completion of any repair work.
• Reports to Service Supervisor such information to ensure proper billing.
• Strives to increase technical skills through attendance at company-sponsored vocational schools and training meetings.
• Promotes and enhances the company image by maintaining a neat appearance and keeping the service truck in order.
• Experienced servicemen may train new staff or supervise a team on large jobs.

Skills

Verbal and written communication

Driver's license

DOT certifiable

Basic computer skills

Ability to lift 50 lbs

Education

Hydraulics & diesel repair training

Three years diesel mechanics experience

Job description

Taylor Sudden Service provides exclusive worldwide distribution of genuine Taylor OEM parts and forklift service, backed by a network of centers and technicians. The Service Technician position maintains excellent customer relations between Taylor Machine Works customers and the company, delivering prompt, efficient service authorized by the customer and the Service Supervisor.

The role involves on-site diagnostics, repairs, routine customer communications, reporting, and ongoing skill