Field Service Manager — Water Solutions Team Leader

Quench USA; Jacksonville (FL); On-site; USD 59,000 - 72,000; Full time

Job summary

Culligan Quench in Jacksonville, FL is seeking a Field Service Manager to lead a team of field technicians and ensure top-tier service in our local market. The FSM will report to the Regional Service Director, oversee installations, and support onboarding and training of staff.

Ideal candidates have 2–5 years of management experience, a technical background in water filtration or related equipment, strong communication skills, and a clean driving record.

Qualifications

• 2–5 years of management experience.
• Experience in field work with water filtration or related equipment.
• OSHA 10-hour certification or training within 3 months.
• Excellent verbal and written communication skills.

Responsibilities

• Lead a team of Field Service Technicians and ensure high customer satisfaction.
• Train new staff in the region and oversee onboarding.
• Coordinate installations and site surveys with technicians.
• Prepare reports, maintain paperwork, and communicate with the Regional Service Director.

Skills

Team management

Communication skills

Microsoft Office

ServiceMax/Salesforce

Education

Vocational tech diploma

Tools

ServiceMax

Salesforce

Power tools

Aerial platforms

Job description

Culligan Quench in Jacksonville, FL is seeking a Field Service Manager to lead a team of field technicians and ensure top-tier service in our local market. The FSM will report to the Regional Service Director, oversee installations, and support onboarding and training of staff.

Ideal candidates have 2–5 years of management experience, a technical background in water filtration or related equipment, strong communication skills, and a clean driving record.