Field Service Manager - Water Solutions (Phoenix)

Culligan Quench; Charlotte (NC); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Salary and commissions

Benefits

Incentive awards

Job summary

Culligan Quench is seeking a Field Service Manager to lead a team of Field Service Technicians in the Phoenix area. You will drive customer satisfaction, oversee installations and on-boarding, and coordinate with the Regional Service Director to ensure service excellence.

The role requires 2–5 years of management experience, plumbing/technical background, OSHA training, and proficiency with MS Office and mobile devices. Salary ranges from $65,000 to $70,000 with benefits and incentives.

Qualifications

• 2–5 years of management experience.
• Plumbing/technical installation experience preferred.
• OSHA 10-hour certification or plan to obtain within 3 months.
• Superior verbal and written communication skills.
• Proficient with Microsoft Office and mobile devices.

Responsibilities

• Management of a team of Field Service Technicians
• Training of new staff in the region
• Maintain an exceptional level of customer satisfaction by possessing superior customer management skills
• Plumbing, drainage and building layout and design competency for carrying out technical site surveys and inspections as needed
• Balanced management and dependable submissions of reports, paperwork and correspondences to the Regional Service Director (emails, expenses, payroll, forms)
• Support the Regional Service Director with new hires, new personnel appointments, administrative tasks and on-boarding processes
• Serve as a substitute for other Field Service Managers or act in the capacity of the Regional Service Director when necessary
• Regular and reliable attendance

Education

Vocational technical school diploma/certification

Tools

ServiceMax

Salesforce

Microsoft Office

Job description

Culligan Quench is seeking a Field Service Manager to lead a team of Field Service Technicians in the Phoenix area. You will drive customer satisfaction, oversee installations and on-boarding, and coordinate with the Regional Service Director to ensure service excellence.

The role requires 2–5 years of management experience, plumbing/technical background, OSHA training, and proficiency with MS Office and mobile devices. Salary ranges from $65,000 to $70,000 with benefits and incentives.