Field Service Manager: Tech Team & Safety Lead

TriMark USA, LLC; Tampa (FL); Sur place; USD 85 000 - 110 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision

401k

Tuition Reimbursement

Pet Insurance

Legal Insurance

Community Service Day

Spotlight Awards

Résumé du poste

TriMark USA, LLC in Tampa, FL is seeking a Service Manager to oversee technicians and coordinate service operations. The role emphasizes planning, organizing, and controlling all service activities to meet customer requirements while supporting sales efforts.

It is a field-based, in-office position located in Tampa. The candidate should have 5–8 years in a service management role within the foodservice industry, experience with ERP systems, and strong leadership with proficiency in Microsoft

Qualifications

• 5–8 years of experience in a management role in the service/commercial foodservice industry or equivalent.
• Experience in web-based software systems and knowledge of ERP systems.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Team management and leadership experience.
• Ability to pass a background check post offer acceptance.

Responsabilités

• Oversee technicians and coordinate service operations to meet customer requirements.
• Plan, organize, and control all service activities as a field-based manager.
• Support sales activities and assist technicians on-site as needed.
• Ensure health and safety rules are followed and SOPs are implemented.
• Manage dispatch, inventory accuracy, and collaboration with parts/customer service.
• Lead training programs and conduct performance evaluations for staff.
• Monitor department productivity and drive budget/revenue goals.
• Foster communication between service planning and parts departments.
• Travel as required to support field operations and client sites.

Connaissances

Leadership

Team management

Problem solving

Communication

Travel

Outils

ERP systems

Microsoft Office

Description du poste

TriMark USA, LLC in Tampa, FL is seeking a Service Manager to oversee technicians and coordinate service operations. The role emphasizes planning, organizing, and controlling all service activities to meet customer requirements while supporting sales efforts.

It is a field-based, in-office position located in Tampa. The candidate should have 5–8 years in a service management role within the foodservice industry, experience with ERP systems, and strong leadership with proficiency in Microsoft