Field Service Manager, Pest Control & Team Lead

Terminix; Cleveland (OH); On-site; USD 57,000 - 92,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Cell phone

Laptop

Bonus potential

Training and licensure

Career growth

Job summary

Terminix is seeking a Commercial Service Manager to lead and motivate local Pest Technician Teams delivering service. You will ensure efficient routes, safety, and high customer satisfaction. The role requires an associate degree and valid driver's license, with 1-2 years experience helpful and relocation willingness.

This position offers comprehensive benefits starting day one, a company vehicle, paid training, and opportunities for advancement within the Rentokil family.

Qualifications

• An associate’s degree and a valid driver’s license are both requirements.
• A four year degree is highly desirable
• 1-2 years of related experience is helpful
• Willingness to relocate is highly desirable
• You are able to effectively lead and motivate others
• You have strong communications skills – impersonal, written, presenting
• You are good at problem solving and coming up with practical solutions
• You are able to build rapport easily and establish trust with customers and employees
• You are detailed oriented and understand the importance of safety

Responsibilities

• Monitoring branch scheduling and ensuring pest tech routes are successfully completed
• Ensuring regulatory compliance and safety standards are met or exceeded
• Responding to customer concerns, including resolving cancelation requests
• Inspecting and evaluating the performance of Pest Technicians
• Monitoring and maintaining inventory levels of pest control products
• Facilitating continual training of local sales and service teams

Skills

Leadership

Communication

Problem solving

Safety minded

Education

Associate’s degree

Bachelor’s degree desirable

Tools

Driver’s license

Job description

Terminix is seeking a Commercial Service Manager to lead and motivate local Pest Technician Teams delivering service. You will ensure efficient routes, safety, and high customer satisfaction. The role requires an associate degree and valid driver's license, with 1-2 years experience helpful and relocation willingness.

This position offers comprehensive benefits starting day one, a company vehicle, paid training, and opportunities for advancement within the Rentokil family.