Field Service Manager: Lead Teams, Drive Excellence

Orkin; Houston (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Company vehicle with gas card

Company provided iPhone and iPad with

Comprehensive benefits package

401(k) plan with company match

Paid time off (PTO)

Tuition reimbursement

Employee discounts

Job summary

Orkin is seeking a Service Manager in the Houston area to lead a high-performance service operation after paid training. You will guide a team to deliver the industry-leading pest-control service with safety and integrity at the forefront.

The role focuses on coaching, customer satisfaction, and operational excellence while supporting growth and community involvement. A company vehicle and tech tools are provided.

Qualifications

• Sales experience preferred.
• High School Diploma or equivalent required.
• Valid driver’s license required.
• Ability to obtain the pesticide license/certification if required (company paid).
• Ability to work in the field independently and interact with our great clients.

Responsibilities

• Lead an entire service operation upon completion of paid training.
• Motivate the service team to consistently provide the world’s best service, prioritizing safety.
• Conduct yourself with the utmost professionalism and integrity with customers and coworkers.
• Assist with recruiting top talent on the service team.
• Train and develop Orkin Pros through hands-on management.
• Lead training meetings.
• Oversee our Orkin Pro Ride‑Along program.
• Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time.
• Champion innovation by supporting the team in adopting new products, services and technology.
• Monitor scheduling, routing and inventory to drive efficiencies and productivity.

Skills

Sales experience

Leadership

Education

High School Diploma or equivalent

Tools

Pesticide license/certification (if required)

Driver's license

Job description

Orkin is seeking a Service Manager in the Houston area to lead a high-performance service operation after paid training. You will guide a team to deliver the industry-leading pest-control service with safety and integrity at the forefront.

The role focuses on coaching, customer satisfaction, and operational excellence while supporting growth and community involvement. A company vehicle and tech tools are provided.