Service Manager: Lead a High-Performance Pest Control Team

Orkin; District Heights (MD); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Company phone

Comprehensive benefits

401(k) with company match

Paid time off

Tuition reimbursement

Employee discounts

Industry-leading training

Job summary

Orkin in the United States is seeking a Service Manager to lead a high-performance service operation and develop the team to deliver top‑notch pest control services.

The role blends technical pest-control knowledge with strong leadership, customer empathy, and integrity to build trust and drive revenue growth. Training, a company vehicle, and comprehensive benefits support a long-term career path.

Qualifications

• Sales experience preferred.
• High School Diploma or equivalent required.
• Valid driver’s license required.
• Ability to obtain the appropriate pesticide license/certification if required (company paid).
• Ability to work in the field independently and interact with our great clients.

Responsibilities

• Lead an entire service operation upon completion of paid training.
• Motivate the service team to consistently provide the world’s best service, prioritizing safety.
• Conduct yourself with the utmost professionalism and integrity with customers and coworkers.
• Assist with recruiting top talent on the service team.
• Train and develop Orkin Pros through hands-on management.
• Lead training meetings.
• Oversee our Orkin Pro Ride-A-Long program.
• Ensure customer expectations are met or exceeded through inspections and empathetic service.
• Champion innovation by supporting the team in adopting new products, services and technology.
• Monitor scheduling, routing and inventory to drive efficiencies and productivity.

Skills

Sales experience

Education

High School Diploma or equivalent

Tools

Driver's license

Pesticide license/certification

Job description

Orkin in the United States is seeking a Service Manager to lead a high-performance service operation and develop the team to deliver top‑notch pest control services.

The role blends technical pest-control knowledge with strong leadership, customer empathy, and integrity to build trust and drive revenue growth. Training, a company vehicle, and comprehensive benefits support a long-term career path.