Service Manager: Lead Teams, Train Pros, Elevate Service

Rollins, Inc.; Sidney (OH); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Company vehicle

Smart device (iPhone/iPad)

Benefits package

401(k) plan

Paid vacation/holidays

Employee discounts

Training program

Job summary

Orkin seeks a Service Manager to oversee a high-performance service operation, developing and motivating a team to deliver superior customer outcomes. You’ll blend pest-control knowledge with strong leadership, training staff and ensuring safety and empathy in every customer interaction. Participation in community initiatives and driving efficiency are also expected.

No industry experience required; Orkin provides award-winning training and tools to succeed in a recession-resistant field.

Qualifications

• Leadership experience guiding teams to deliver service excellence.
• Sales experience preferred and customer-focused mindset.
• Strong communication and interpersonal skills.
• Ability to train and develop field staff.
• Willingness to participate in recruiting and onboarding.

Responsibilities

• Lead a service operation and motivate team to deliver top-notch service.
• Balance technical expertise with empathy and integrity in customer interaction.
• Coach Orkin Pros through hands-on management and training.
• Oversee scheduling, routing, and field efficiency.
• Support community service projects and uphold safety standards.

Skills

Leadership

Sales experience

Customer service

Team training

Recruiting support

Education

High School Diploma

Job description

Orkin seeks a Service Manager to oversee a high-performance service operation, developing and motivating a team to deliver superior customer outcomes. You’ll blend pest-control knowledge with strong leadership, training staff and ensuring safety and empathy in every customer interaction. Participation in community initiatives and driving efficiency are also expected.

No industry experience required; Orkin provides award-winning training and tools to succeed in a recession-resistant field.