Service Manager: Lead a High-Performing Field Team

Orkin; Sidney (OH); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Competitive earnings and a company veh

Company provided iPhone and iPad with

Comprehensive benefits package

401(k) plan with company match

Paid vacation, holidays, and sick lea

Employee discounts, tuition reimburse

Industry leading, quality, training

Job summary

Orkin in the United States is seeking a Service Manager to lead a high‑performance pest control service operation. You’ll train and develop the team, blend technical know‑how with strong people skills, and ensure customers receive empathetic, reliable service.

This role offers a rewarding career with growth potential, company vehicle, comprehensive benefits, and opportunities to volunteer. Strong leadership, integrity and safety focus are essential to exceed customer expectations.

Qualifications

• Sales experience preferred.
• High School Diploma or equivalent required.
• Valid driver’s license required.
• Ability to obtain pesticide license/certification if required (company paid).
• Ability to work in the field independently and interact with our great clients.

Responsibilities

• Lead an entire service operation upon completion of paid training
• Motivate the service team to consistently provide the world’s best service, prioritizing safety
• Conduct yourself with the utmost professionalism and integrity with customers and coworkers
• Assist with recruiting top talent on the service team
• Train and develop Orkin Pros through hands‑on management
• Lead training meetings
• Oversee our Orkin Pro Ride‑A‑Long program
• Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time
• Champion innovation by supporting the team in adopting new products, services and technology
• Monitor scheduling, routing and inventory to drive efficiencies and productivity

Skills

Sales experience

Leadership

Customer service

Interpersonal skills

Professionalism

Education

High School Diploma or equivalent

Job description

Orkin in the United States is seeking a Service Manager to lead a high‑performance pest control service operation. You’ll train and develop the team, blend technical know‑how with strong people skills, and ensure customers receive empathetic, reliable service.

This role offers a rewarding career with growth potential, company vehicle, comprehensive benefits, and opportunities to volunteer. Strong leadership, integrity and safety focus are essential to exceed customer expectations.