Field Service Manager — Lawn Care Team Leader

Socket.dev; Pasco (WA); On-site; USD 58,000 - 96,000; Full time

Benefits offered by this job

Medical insurance

401(k)

Job summary

TruGreen is hiring a manager to recruit, train, and supervise a team of lawn care specialists. The role focuses on coaching field staff to exceed customer expectations and improve retention through effective leadership and service excellence.

You will oversee scheduling, performance evaluations, and safety training, while coordinating information flow between customers and technicians to optimize service delivery.

Qualifications

• Associate’s degree in a business-related discipline and two or more years of related experience.

Responsibilities

• Evaluates service quality and minimizes customer complaints; addresses service-related concerns.
• Coaches and develops lawn specialists and trainees; reduces customer cancellations.

Skills

Communication

Leadership

Time management

Sales planning

Coaching

Microsoft Office

Education

Associate’s degree in business

2+ years supervisory experience

Bachelor’s degree + sales exp (preferred)

Tools

Microsoft Office

Job description

TruGreen is hiring a manager to recruit, train, and supervise a team of lawn care specialists. The role focuses on coaching field staff to exceed customer expectations and improve retention through effective leadership and service excellence.

You will oversee scheduling, performance evaluations, and safety training, while coordinating information flow between customers and technicians to optimize service delivery.