Lawn Care Field Services Manager

TRUGREEN; Glenarm (IL); On-site; USD 52,000 - 87,000; Full time

Job summary

TruGreen in Glenarm, IL is seeking a results-oriented manager to lead a lawn care service team. You will recruit, train, and supervise field staff, coaching them to deliver exceptional customer service and drive retention through reliable, high-quality work.

The role emphasizes leadership, staff development, safe operations, and collaboration with other managers to optimize scheduling, performance, and adherence to company policies. Extensive local travel is required.

Qualifications

• Requires 2+ years of supervisory management experience.
• Associate’s degree required; bachelor’s preferred.
• Must be 21+ and have a valid driver’s license.
• Willingness to travel locally.

Responsibilities

• Evaluates the quality of service provided to customers and develops procedures to minimize customer complaints.
• Coaches and develops lawn specialists and trainees.
• Recruits, interviews and selects personnel needed to staff the service function.
• Plans and conducts new hire and ongoing training for service personnel in customer service skills, technical skills, safety policies, and procedures.
• Supervises a team of technicians to ensure service and sales goals are met.

Skills

Supervisory management experience

Strong communication skills

Staff coaching and development

Education

Associate’s degree in business-related discipline

Bachelor’s degree in related field

Tools

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Job description

TruGreen in Glenarm, IL is seeking a results-oriented manager to lead a lawn care service team. You will recruit, train, and supervise field staff, coaching them to deliver exceptional customer service and drive retention through reliable, high-quality work.

The role emphasizes leadership, staff development, safe operations, and collaboration with other managers to optimize scheduling, performance, and adherence to company policies. Extensive local travel is required.