Field Service IT & Print Systems Specialist

Konica Minolta Business Solutions; Riverside (CA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Paid training

Car allowance

Company laptop

Company phone

Inclusive workplace

Comprehensive benefits package

Job summary

Konica Minolta is seeking an Office Systems Field Service Professional in California to maintain and repair Konica Minolta printing equipment at customer sites. You will diagnose issues, install components, and ensure minimal downtime.

You will travel within the assigned territory, manage parts inventory, and report service activity. Training is provided; a strong focus on customer satisfaction and professional communication is required.

Qualifications

• 1-2 years experience servicing/repairing office equipment or machinery
• High School Diploma/GED or equivalent experience
• A+ or N+ Certification preferred and exposure to IT Networks a plus

Responsibilities

• Perform maintenance and repairs on Konica Minolta products, including diagnostics and installation.
• Use and maintain a variety of tools and gauges to repair production machinery.
• Travel to customer sites within assigned territory; track inventory and keep customers informed on scheduling.
• Develop professional customer relationships and maintain a high level of customer satisfaction.
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity.
• Log service visits and document updates in the Konica Minolta system for each client account.
• Collaborate with the Account Management team to help resolve customer issues.

Skills

Office equipment servicing

Education

High School Diploma/GED

A+ or N+ certification

Tools

IT networks exposure

Job description

Konica Minolta is seeking an Office Systems Field Service Professional in California to maintain and repair Konica Minolta printing equipment at customer sites. You will diagnose issues, install components, and ensure minimal downtime.

You will travel within the assigned territory, manage parts inventory, and report service activity. Training is provided; a strong focus on customer satisfaction and professional communication is required.