Field Office Systems Technician IT, Printing & Security

Konica Minolta Business Solutions U.S.A., Inc.; San Diego (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Car allowance

Paid mileage

Laptop provided

Phone provided

Paid holidays

Vacation time

Sick time

Medical/dental

401k

Tuition reimbursement

Job summary

Konica Minolta Business Solutions U.S.A., Inc. in San Diego is seeking an Office Systems Professional to maintain and repair office equipment, diagnose issues, and service client sites across the territory.

You will log visits, build customer relationships, and support installation and connectivity tasks as part of a collaborative team. Paid training is provided; the role offers hands-on learning, a company laptop and phone, and opportunities for growth within a leading technology provider in

Qualifications

• 0-2 years experience servicing/repairing office equipment or machinery.
• High School Diploma/GED or equivalent experience.
• A+ or N+ Certification preferred and exposure to IT networks a plus.

Responsibilities

• Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
• Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery
• Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling.
• Develop professional customer relationships and maintain a high level of customer satisfaction
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity
• Log service visits and document updates to the Konica Minolta system for each client account.
• Collaborate with the Account Management team to help resolve customer issues.

Skills

Mechanical aptitude

Troubleshooting

Education

High School Diploma/GED

A+ or N+ Certification

Job description

Konica Minolta Business Solutions U.S.A., Inc. in San Diego is seeking an Office Systems Professional to maintain and repair office equipment, diagnose issues, and service client sites across the territory.

You will log visits, build customer relationships, and support installation and connectivity tasks as part of a collaborative team. Paid training is provided; the role offers hands-on learning, a company laptop and phone, and opportunities for growth within a leading technology provider in