Robot Field Technician | San Francisco, California

Service Robot Co.; San Francisco (CA); On-site; USD 34,000 - 55,000; Full time

Job summary

Service Robot Co. is seeking a field service technician to visit customer sites in San Francisco and surrounding areas to install, maintain, and repair commercial robots. The role combines hands-on repair with remote support from specialists to resolve issues efficiently.

You will perform preventive maintenance, document each visit with photos and notes, and ensure customer sign-off while following safety procedures. Prior robotics experience is not required; training is provided.

Qualifications

• Practical experience fixing or maintaining equipment; field service, appliance repair, or facilities maintenance backgrounds helpful.
• Reliability, clear communication, and accurate job records.
• Willingness to ask for help and report mistakes.
• Able to drive to customer sites, work in varying weather, and lift up to 50 lbs.

Responsibilities

• Install robots and verify proper operation at customer sites.
• Find and fix mechanical, electrical, and software problems.
• Carry out scheduled maintenance.
• Explain problems and repairs to customers.
• Record each visit with photos, notes, and customer sign-off.
• Keep tools and spare parts ready.
• Follow safety procedures on site and with equipment.

Skills

Reliability

Communication

Record-keeping

Problem reporting

Job description

San Francisco, California | Field work | Contract, paid per work order

About Service Robot Co.

Service Robot Co. helps businesses across all 50 states choose, deploy and maintain commercial robots, with 24/7 support. We supply all types of robots for all types of automation. We handle site assessments, robot selection, installation, system integration and team training. Purchase, financing and rental options are available, backed by ongoing maintenance and repairs. One partner from your first consultation through everyday operation.

The role

Visit customer sites to install, maintain, and repair commercial robots. You will work on site with support from a remote specialist.

What you will do

• Install robots and check that they work correctly.
• Find and fix mechanical, electrical, and software problems.
• Carry out scheduled maintenance.
• Explain the problem and the repair to the customer.
• Record each visit with photos, job notes, and customer sign-off.
• Keep your tools and spare parts ready.
• Follow site and equipment safety procedures.

What we are looking for

• Practical experience fixing or maintaining equipment. Field service, appliance repair, low-voltage work, and facilities maintenance are useful backgrounds.
• Reliability, clear communication, and accurate job records.
• Willingness to ask for help and report mistakes.
• Availability to drive to customer sites, work in different weather conditions, and lift equipment weighing up to 50 lbs.

Previous Robotics Experience Is Not Required.

Training

You will complete an online course through our Service Robot Co. Academy, followed by in-person training and the industry certifications needed for this role. Training and certifications are free for selected candidates. Your first job is paid, with a specialist supporting you remotely.