Field Service Engineer - Remote with East Coast Travel

PerkinElmer; Pennsylvania; Hybrid; USD 65,000 - 85,000; Full time

Job summary

PerkinElmer is seeking a Field Service Engineer to service laboratory equipment across PA/DE/MD with remote US coverage. The role requires travel up to 50% and assures installations, validations, repairs, and customer training to meet service standards.

The ideal candidate has 3+ years of lab equipment repair, a science/engineering degree or equivalent experience, and strong customer communication skills. Willingness to travel and adherence to safety protocols are essential.

Qualifications

• BA/BS in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related field with military experience and 3 years repair experience OR AS degree with 5 years repair experience OR HS diploma with 7+ years repair experience.

Responsibilities

• Install, maintain, validate, and repair laboratory equipment per service standards.
• Engage with customers to understand workflows and tailor service offerings including training and upgrades.
• Identify revenue opportunities through billable work, consumables, and service leads.
• Maintain assets, tools, test equipment, and service parts inventory.
• Proactively report improvements via quality notification process.
• Attend training and development offered by the company.
• Complete all administrative tasks including time reporting and training.
• Maintain training and safety compliance in health, safety, environmental and operational areas.

Skills

Customer service

Interpersonal skills

Technical thinking

Attention to detail

MS Office

Communication

Team player

Education

BA/BS in science or engineering

Associate degree + lab repair exp

High school + 7+ yrs lab repair exp

Tools

MS Office (Outlook, PowerPoint, Word)

Job description

PerkinElmer is seeking a Field Service Engineer to service laboratory equipment across PA/DE/MD with remote US coverage. The role requires travel up to 50% and assures installations, validations, repairs, and customer training to meet service standards.

The ideal candidate has 3+ years of lab equipment repair, a science/engineering degree or equivalent experience, and strong customer communication skills. Willingness to travel and adherence to safety protocols are essential.