Remote Field Service Engineer — 80% Travel (OH/KY/MI/PA/IN)

PerkinElmer; Philadelphia (Philadelphia County); Teletrabalho; USD 60 000 - 74 000; Tempo integral

Resumo da oferta

PerkinElmer is seeking a Field Service Engineer to provide on-site service and support for Delta/Perten instruments across the Great Lakes region from a field remote base. You will travel extensively, perform maintenance, installations, and repairs, coordinate with coordinators and specialists, and ensure customer satisfaction while adhering to safety protocols.

Ideal candidates have a technical degree, strong communication, and the ability to work in a fast-paced environment.

Qualificações

• Technical degree or equivalent work history.
• Travel approximately 80% including overnight stays.
• Knowledge of GMP and Plant Safety Protocols.
• Strong interpersonal skills with a customer-satisfaction focus.
• Ability to follow written and verbal directions and work under time constraints.
• Licensed driver.
• Ability to operate a PC to enter data and generate reports.

Responsabilidades

• Join the field support team, traveling to client facilities and performing analyses.
• Preferred location near Columbus, OH; covers a large geographic region including Pittsburg, PA.
• Complete preventative maintenance on Delta or Perten Instruments equipment.
• Coordinate with Service Coordinator to schedule with customers and confirm prerequisites.
• Complete installs for Delta or Perten Instruments equipment with calibrations and qualification.
• Coordinate with Specialists for training.
• Site surveys before installation when required.
• Perform minor repairs on site under guidance from Specialists.
• Coordinate with Specialists for network and security protocols.

Conhecimentos

Interpersonal skills

Customer satisfaction focus

Time management

Clear written and verbal communication

Formação académica

Technical degree or equivalent

Ferramentas

ServiceMax

Excel

Word

Outlook

Teams

Descrição da oferta de emprego

PerkinElmer is seeking a Field Service Engineer to provide on-site service and support for Delta/Perten instruments across the Great Lakes region from a field remote base. You will travel extensively, perform maintenance, installations, and repairs, coordinate with coordinators and specialists, and ensure customer satisfaction while adhering to safety protocols.

Ideal candidates have a technical degree, strong communication, and the ability to work in a fast-paced environment.