Field Service Engineer: Onsite Printing & Coding Expert

Videojet Technologies Inc.; United States; Remote; USD 39,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, vision on day 1

401(k) with company match

Tuition reimbursement from Day 1

Employee referral program

Parental Leave

Wellbeing Program

Employee Assistance Program

Job summary

Videojet Technologies Inc. in the United States seeks a Field Service Engineer to service, repair and install our printing and coding solutions at customer sites, ensuring uptime.

You will diagnose equipment issues and perform electrical and mechanical testing, escalating when needed while building trusted relationships with clients.

Travel is required, including occasional overnight stays, with emphasis on safety, PPE compliance, and delivering service agreements to extend Videojet's footprint.

Qualifications

• 2 years of technical experience.
• Basic computer/technical skills (email, software, phone apps, Word).
• Ability to perform physical requirements and use hand tools.

Responsibilities

• Provide ongoing care and support for customer equipment.
• Install Videojet products and solutions at customer locations.
• Diagnose and resolve challenges and problems.

Skills

Technical experience

Basic computer skills

Travel willingness

Manual dexterity

Tools

Hand tools

Job description

Videojet Technologies Inc. in the United States seeks a Field Service Engineer to service, repair and install our printing and coding solutions at customer sites, ensuring uptime.

You will diagnose equipment issues and perform electrical and mechanical testing, escalating when needed while building trusted relationships with clients.

Travel is required, including occasional overnight stays, with emphasis on safety, PPE compliance, and delivering service agreements to extend Videojet's footprint.