Field Service Engineer — Install, Repair & Customer Impact

Videojet Technologies; Tampa (FL); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, vision on day 1

Training and development opportunities

401K with company match

Tuition reimbursement from Day 1

Employee referral program

Paid Parental Leave

Wellbeing program

Employee Assistance Program

Job summary

Videojet Technologies is seeking a Field Service Engineer to install, service and repair Videojet products at customer sites, including electrical and mechanical testing under maintenance contracts.

Diagnose failures and determine cost-effective solutions; escalate as needed. Travel is required to various customer locations, with initial training weeks in Wood Dale. You will build strong customer relationships and promote service agreements.

Qualifications

• 2 years of technical experience.
• Basic computer/technical skills (email, software, Word).
• Ability to travel, including overnight travel.

Responsibilities

• Provide ongoing care and support for customer equipment.
• Install Videojet products at customer locations.
• Diagnose and resolve challenges and problems.
• Develop relationships as a trusted advisor and partner for customers.
• Promote service agreements and newer technology to extend Videojet footprint.

Skills

Technical experience

Basic computer skills

Hand tools usage

Travel availability

Job description

Videojet Technologies is seeking a Field Service Engineer to install, service and repair Videojet products at customer sites, including electrical and mechanical testing under maintenance contracts.

Diagnose failures and determine cost-effective solutions; escalate as needed. Travel is required to various customer locations, with initial training weeks in Wood Dale. You will build strong customer relationships and promote service agreements.