Field Service Engineer – Onsite Install & Support

Unisys; Memphis (TN); Vor Ort; USD 60.000 - 95.000; Vollzeit

Benefits dieser Stelle

Unlimited PTO

401(k) match

Healthcare coverage

HSA matching

Learning opportunities

Work-life balance

Zusammenfassung

Unisys is seeking an on-site Field Engineer to support a base of large clients and own all onsite service activities. You will perform advanced maintenance, installs, and provide technical feedback to improve service delivery.

The role requires a High School Diploma or GED, with possible technical certification or an Associate Degree and typically 2–4 years of related experience. Equal opportunity employer and comprehensive benefits accompany this opportunity.

Qualifikationen

• High School Diploma or GED required.
• Technical certification or Associate Degree may be required.
• Generally, 2–4 years’ experience in area of responsibility.

Aufgaben

• Provides the full range of Field Engineering support for an assigned base of large / complex clients.
• Takes complete ownership of onsite service activity.
• Performs advanced-level maintenance on all products, including low-complexity installation activities.
• Provides technical feedback on equipment, systems and processes to improve overall service delivery.
• Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs.
• Identifies and resolves systemic issues within the team.
• Proactively supports the needs of other team members, providing technical assistance and expertise.
• Contributes to improved client services metrics reporting and documentation.
• Monitors technical and process issues, proactively informing the manager and/or team on offering improvement recommendations.

Kenntnisse

Onsite field engineering

Client support

Troubleshooting

Analytical thinking

Ausbildung

High School Diploma or GED

Associate Degree or Technical Certification

Tools

N/A

Jobbeschreibung

Unisys is seeking an on-site Field Engineer to support a base of large clients and own all onsite service activities. You will perform advanced maintenance, installs, and provide technical feedback to improve service delivery.

The role requires a High School Diploma or GED, with possible technical certification or an Associate Degree and typically 2–4 years of related experience. Equal opportunity employer and comprehensive benefits accompany this opportunity.