Field Service Engineer - On-Site Tech & Customer Advocate

Pivotal Systems

Fremont (CA)

On-site

USD 75,000 - 115,000

Full time

5 days ago

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Job summary

Pivotal Systems in Fremont, CA is seeking a Field Service Engineer to install, maintain, troubleshoot, and repair technical equipment at client sites. You will serve as the face of the company during on-site visits, ensuring high levels of customer satisfaction through timely service and clear communication.

The role requires travel, strong problem-solving, and collaboration with engineering teams. Qualified candidates have engineering degree and 2–5 years in gas delivery systems or similar,

Qualifications

Bachelor’s or Associate Degree in Engineering, Electronics, Mechatronics, or related field.
2–5 years of technical experience with gas delivery systems, mass flow controllers, or pressure controllers.
Strong troubleshooting, communication, and time-management skills.
Ability to work independently and travel frequently.

Responsibilities

Install, configure, and commission equipment at customer sites.
Provide on-site technical support for gas delivery, MFCs, and pressure controllers.
Perform preventive maintenance and calibrations.
Document service calls and recommendations.
Travel to customer locations as needed and ensure safety compliance.

Skills

Troubleshooting

Customer service

Time management

Communication

Education

Bachelor’s or Associate Degree in Engineering/related

Tools

Gas delivery systems

Mass flow controllers

Pressure controllers

Electrical testing equipment

Job description

The role requires travel, strong problem-solving, and collaboration with engineering teams. Qualified candidates have engineering degree and 2–5 years in gas delivery systems or similar,

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