Field Service Engineer, Northeast US | 70% Travel

Franklin Electric Co.; Rhode Island; On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision insurance

401(k) with match

Tuition reimbursement

Professional development programs

On-site cafe

Job summary

Franklin Electric Field Service Engineer in the Northeast US, based in Rhode Island, will schedule and provide training, test and troubleshoot products, and support installations across the region.

Join Franklin Electric, a global innovator delivering water, fuel and electricity solutions since 1944, with a strong commitment to customer service, specialist training, and cross-functional collaboration. Expect travel up to 70% and opportunities for growth in a supportive team.

Qualifications

• Three to five years of related water systems or industry experience (preferred).
• Bachelor’s degree in Business Administration, Computer Technology, Engineering, or a related field — or equivalent relevant experience (required).
• Travels 70 percent of the time, including up to 50 percent overnight travel.

Responsibilities

• Schedules and provides technical training to distributor personnel, contractors, dealers, and/or installers.
• Tests and troubleshoots Franklin Electric products. Supervises and assists at product installations.
• Promotes and represents Franklin Electric products and programs at tradeshows and special events. Conducts product demonstrations as needed.
• Collects and reports marketing information pertaining to competitive products, industry distribution or personnel changes, and customer needs or desires.
• Writes and submits weekly reports, as well as special reports needed to highlight problems at specific sites and/or with certain customers or products.
• Interprets an extensive variety of technical instructions in mathematical or diagram form and deals with several abstract and concrete variables.
• Effectively communicates information and responds to questions in person-to-person and small group situations with customers, clients, the general public, and/or other employees of the organization.

Skills

Technical training

Product installation

Troubleshooting

Field service

Reporting

Education

Bachelor’s degree in related field

Job description

Franklin Electric Field Service Engineer in the Northeast US, based in Rhode Island, will schedule and provide training, test and troubleshoot products, and support installations across the region.

Join Franklin Electric, a global innovator delivering water, fuel and electricity solutions since 1944, with a strong commitment to customer service, specialist training, and cross-functional collaboration. Expect travel up to 70% and opportunities for growth in a supportive team.