Field Service Engineer - MedTech Dispensing (Remote/On-Site)

Becton Dickinson; San Diego (CA); On-site; USD 39,000 - 62,000; Full time

Job summary

Becton, Dickinson, and Company is seeking a Field Service Engineer I to provide remote and on-site technical support for BD automated dispensing systems across the San Diego region.

The role involves troubleshooting, preventive maintenance, and collaboration with Sales and Implementation teams to ensure high customer satisfaction. Travel may be required, and a background check for access to government facilities could be needed.

Qualifications

• 1–3 years of combined hardware, software, and IT support experience.
• Experience with both proprietary and standard applications.
• Background checks and security credentials may be required.

Responsibilities

• Provide remote and on-site technical support for automated dispensing systems.
• Perform preventive maintenance, installations, repairs, and calibrations.
• Document service activities, expenses, and time logs accurately.
• Ensure regulatory compliance and uphold MDR and company procedures.
• Engage in training and stay updated on product line changes.
• Collaborate with Sales/Implementation teams to support deployments.

Skills

Remote support

On-site support

Troubleshooting

Documentation

Education

Associate degree or 3+ years experience

Tools

Windows OS

Networking

Job description

Becton, Dickinson, and Company is seeking a Field Service Engineer I to provide remote and on-site technical support for BD automated dispensing systems across the San Diego region.

The role involves troubleshooting, preventive maintenance, and collaboration with Sales and Implementation teams to ensure high customer satisfaction. Travel may be required, and a background check for access to government facilities could be needed.