Field Service Engineer I – Medical Dispensing Systems

Becton Dickinson

San Diego (CA)

On-site

USD 39,000 - 62,000

Full time

5 days ago

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Job summary

BD is seeking a Field Service Engineer I to provide remote and on-site support for BD automated dispensing systems across the DoD and DHA facilities. The role emphasizes troubleshooting, repair, and preventive maintenance while ensuring regulatory compliance and strong customer relationships.

The candidate will handle installations, calibrations, and documentation, with opportunities to advance as part of a collaborative government-focused service team. Travel and on-call duties are required.

Qualifications

Associate degree in a related field or 3+ years Field Service/Technical Support experience.
Ability to obtain access to Federal Government facilities (DoD/ DHA).
Strong troubleshooting, diagnostic, and problem-solving skills.
Willingness to travel and meet requirements for driving and access to facilities.

Responsibilities

Provide remote and on-site technical support for automated dispensing systems.
Respond to, evaluate, prioritize, and resolve work orders within service-level expectations.
Diagnose and repair proprietary hardware and software components with full case ownership.
Independently troubleshoot complex issues and escalate to Senior or Lead FSEs as needed.
Support government accounts requiring eligibility for a CAC.