Field Service Engineer — LC/MS Instrument Specialist

Alfa AI; Indianapolis (IN); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k plan

PTO

Job summary

ZefSci is seeking a Service Engineer to serve as the technical expert for analytical instruments in client laboratories. You will install, maintain, troubleshoot, and repair complex LC-MS systems, ensuring peak instrument performance across customer sites.

Join a team that partners with scientists to maximize productivity and minimize downtime, with ongoing training and opportunities to advance in a growing diagnostics field.

Qualifications

• 5+ years of field service or related analytical instrumentation experience.
• Hands on experience with SCIEX equipment, ideally more recent SCIEX product lines.
• Hands on experience with Shimadzu LC systems.
• Strong understanding of LC-MS systems, components, and troubleshooting.
• Ability and willingness to travel extensively, including overnight travel.

Responsibilities

• Support SCIEX LC MS systems, with a focus on more recent SCIEX product lines.
• Support Shimadzu LC platforms, including maintenance, troubleshooting, and repair.
• Diagnose issues quickly, resolve them effectively, and optimize system performance.
• Travel extensively throughout the North Central and South Central territory to support client sites.
• Partner directly with scientists and laboratory teams as their technical expert.

Skills

Field service

LC-MS systems

Troubleshooting

Tools

CTC PAL

Waters instruments

Job description

ZefSci is seeking a Service Engineer to serve as the technical expert for analytical instruments in client laboratories. You will install, maintain, troubleshoot, and repair complex LC-MS systems, ensuring peak instrument performance across customer sites.

Join a team that partners with scientists to maximize productivity and minimize downtime, with ongoing training and opportunities to advance in a growing diagnostics field.