Lead LC-MS Field Service Engineer

Pace® Analytical Services

Salem (NH)

On-site

USD 90,000 - 150,000

Full time

14 days+

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Benefits offered by this job

Medical, dental, vision benefits
401(k) with company match
Tuition reimbursement
Paid time off

Job summary

Pace Analytical Services in the United States is seeking an experienced instrument specialist to maintain, calibrate and qualify HPLC, UPLC, LC/MS and LC/MS/MS systems. You will provide expert troubleshooting, guidance, and documentation to support client projects and internal teams.

The role requires strong knowledge of analytical instrumentation, cross-functional collaboration, and up to 50% travel to customer sites.

Qualifications

  • Bachelor's degree in chemistry, biochemistry, electronics, or closely related field with eight years instrument troubleshooting/repair experience.
  • Advanced to expert knowledge of HPLC/UPLC/LC-MS systems and related calibration.
  • Ability to diagnose, troubleshoot and resolve instrument issues across multiple platforms.

Responsibilities

  • Maintain, diagnose, and repair HPLC, UPLC, LC/MS and LC/MS/MS systems to expert levels.
  • Perform calibration and qualification of analytical instruments.
  • Recommend and implement improvements to instrumentation to optimize performance.
  • Source parts and manage consumables inventory.
  • Provide advanced instrument support and troubleshooting guidance to customers and staff.
  • Draft SOPs, calibration procedures, and qualification protocols.
  • Travel 25–50% depending on location.

Skills

HPLC/UPLC/LC-MS expertise
Advanced troubleshooting
Team leadership / project leadership
Communication of results
Documentation & SOP drafting

Education

Bachelor's degree in chemistry/biochemistry/electronics or related

Tools

LC/MS hardware
Calibration procedures

Job description

Pace Analytical Services in the United States is seeking an experienced instrument specialist to maintain, calibrate and qualify HPLC, UPLC, LC/MS and LC/MS/MS systems. You will provide expert troubleshooting, guidance, and documentation to support client projects and internal teams.

The role requires strong knowledge of analytical instrumentation, cross-functional collaboration, and up to 50% travel to customer sites.

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