Field Service Engineer – Large Format & Digital Press

Piworld; New Jersey; Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Contract-to-Hire with potential full‑t

Hybrid work arrangement

Job summary

Advantage Technical is seeking a Field Service Engineer for hybrid deployment in Northern New Jersey. The role covers Indigo digital presses and large format systems, with on-site service and remote support where applicable.

You will install, service, and maintain equipment across multiple environments and collaborate with customers to minimize downtime. Ideal candidates bring 3+ years of field service experience, strong troubleshooting, and familiarity with networking and color management.

Qualifications

• 3+ years of field service experience on digital presses, large format, or production printing equipment.
• Strong electromechanical troubleshooting skills with schematics, multimeters, and OEM diagnostics.
• Working knowledge of networking (TCP/IP, Windows OS) and printer connectivity.
• Understanding of color management and substrate profiling.
• Valid driver's license, ability to travel regionally (occasional overnight).

Responsibilities

• Install, repair, and maintain Indigo digital presses in commercial print and packaging environments.
• Install, configure, and commission large format printing systems (latex, UV-curable, dye-sublimation).
• Perform preventive maintenance and calibrations per manufacturer specifications.
• Troubleshoot print quality, color, and registration; support RIP and workflow environments.

Skills

Field service experience

Electromechanical troubleshooting

Networking knowledge

Color management

Travel readiness

Education

Associate's degree or technical certificate in electronics/mechatronics

Tools

Indigo digital presses

HP Large Format technology

DFE/workflow software

Job description

Field Service Engineer – Large Format & Digital Press (Hybrid)

Location: Northern, New Jersey

Employment Type: Contract-to-Hire – 24-month contract with opportunity for full-time conversion

About the Role

Advantage Technical is partnering with a respected leader in the commercial and production printing industry to find a versatile Field Service Engineer for a two-year contract-to-hire engagement. This hybrid role supports two technology areas: large format/wide-format printing systems and Indigo digital presses. You'll be the trusted on-site technical expert for customers who rely on this equipment to run their business, with a clear path to a permanent role and the chance to broaden your skills across both platforms.

What You'll Do

Digital Press Support

• Install, maintain, and repair Indigo digital presses in commercial print, packaging, and/or label environments
• Perform preventive maintenance and consumable replacement, including PIP, blanket, BID, and imaging oil system service
• Diagnose and resolve issues across the liquid electrophotographic (LEP) process, including imaging, ink delivery, transfer, and paper path/web handling
• Troubleshoot print quality, color consistency, and registration issues alongside press operators
• Support digital front end (DFE) and workflow software connectivity

Large Format Support

• Install, configure, and commission large format printing systems, including latex, UV-curable, aqueous, and dye-sublimation platforms
• Perform scheduled preventive maintenance, calibrations, printhead alignment, and service kit replacement to manufacturer specifications
• Diagnose and repair electrical, mechanical, and ink delivery issues, including printheads, carriage assemblies, curing/drying modules, vacuum systems, encoders, and control boards
• Support RIP and workflow environments (e.g., Onyx, Caldera, and OEM workflow tools)

Across Both Platforms

• Train customer operators on daily maintenance, media handling, and best practices
• Troubleshoot color management, ICC profiling, and media/substrate settings
• Document service activity, parts usage, and resolutions in the field service management system, and lift complex issues to technical support teams as needed
• Prioritize and balance service calls across platforms to minimize customer downtime
• Participate in on-call or after-hours rotation to support production customers

What You Bring

• 3+ years of field service experience on digital presses, large format, or production printing equipment
• Hands‑on experience with Indigo digital presses and/or HP Large Format technology (Latex, DesignJet, PageWide XL, or Stitch) strongly preferred; candidates strong on one platform with aptitude to learn the other are encouraged to apply
• Strong electromechanical troubleshooting skills, including schematics, multimeters, and OEM diagnostic utilities
• Working knowledge of networking (TCP/IP, Windows OS) and printer/press connectivity
• Understanding of color management principles and substrate profiling
• Customer‑first communication skills and the professionalism to represent the brand on site
• Valid driver's license, clean driving record, and ability to travel regionally (occasional overnight)
• Ability to lift up to 50 lbs and work in production/industrial environments

Nice to Have

• OEM service certifications or completed manufacturer technical training on digital press or large format equipment
• Experience in label, packaging, or commercial print production environments
• Background as a technician within a dealer, authorized service provider, or OEM service organization
• Experience with finishing and converting equipment (cutters, laminators, label finishing lines)
• Associate's degree or technical certificate in electronics, mechatronics, or a related field

What's Offered

• Long-term stability with a 24-month contract and opportunity for full-time conversion
• Cross‑training opportunities to build expertise on both digital press and large format platforms