Field Service Engineer: Digital & Large-Format Printing

Advantage Technical

Brentwood (NY)

Hybrid

USD 37,000 - 47,000

Full time

2 days ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Mileage allowance

Cell phone allowance

Medical insurance

Dental insurance

Vision insurance

401K

Paid time off

Job summary

Advantage Technical in Brentwood, NY is seeking a Field Service Engineer for a two-year contract-to-hire engagement. You will support Indigo digital presses and large format production systems, acting as the on-site technical expert for customers in commercial print and packaging environments.

The role requires hands-on troubleshooting, preventive maintenance, and strong communication to minimize downtime. Occasional nights or weekends and regional travel are expected, with a clear path to a

Qualifications

3+ years of field service experience on digital presses, large format, or production printing equipment.
Hands-on experience with Indigo digital presses and/or HP Large Format technology strongly preferred.
Strong electromechanical troubleshooting skills, including schematics, multimeters, and OEM diagnostic utilities.
Working knowledge of networking (TCP/IP, Windows OS) and printer/press connectivity.
Understanding color management principles and substrate profiling.
Customer-first communication skills and professionalism to represent the brand on site.
Valid driver's license, clean driving record, and ability to travel regionally (occasional overnight).
Ability to lift up to 50 lbs. and work in production/industrial environments.

Responsibilities

Install, maintain, and repair Indigo digital presses in commercial print, packaging, and/or label environments.
Install, configure, and commission large format printing systems, including latex, UV-curable, aqueous, and dye-sublimation platforms.
Train customer operators on daily maintenance, media handling, and best practices.
Document service activity, parts usage, and resolutions in the field service management system, and escape complex issues to technical support teams as needed.
Prioritize and balance service calls across platforms to minimize customer downtime.