Field Service Engineer

Employee Workplace; Black River Falls (WI); Sur place; USD 30 000 - 41 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision, and pet保险

401(k) Retirement Savings Plan

Employee Assistance Program (EAP)

Commuter/Parking Accounts

People Perks Program

Health Savings Account (HSA)

AD&D Insurance

Résumé du poste

Employee Workplace in Wisconsin is seeking a Field Service Engineer to support digital printing equipment in the Black River Falls area. The role involves hands-on service, on-site and remote troubleshooting, and helping customers maximize equipment performance.

Responsibilities include installation, diagnostics, maintenance, operator training, and collaboration with internal teams to ensure successful implementations. Travel to customer sites is required.

Qualifications

• Technical degree in Electronics or Mechanical Engineering required.
• 3+ years of field service or equipment maintenance experience.
• Strong troubleshooting across mechanical, electrical, and software systems.
• Experience reading electrical circuits and using diagnostic tools.
• Excellent communication and customer service skills.
• Ability to travel as needed.
• Experience with digital printing equipment preferred.

Responsabilités

• Install and commission digital printing equipment at customer locations.
• Diagnose and repair mechanical, electrical, software, and print quality issues.
• Perform preventive maintenance, calibrations, and equipment upgrades.
• Provide on-site and remote technical support.
• Train operators on equipment operation, maintenance, workflow, and troubleshooting.
• Coach customers during production ramp-up and startup phases.
• Document service activities and maintain reports.
• Partner with internal teams to ensure successful customer implementation.

Connaissances

Field service

Troubleshooting

Customer service

Communication

Travel readiness

Formation

Tech degree or diploma in Electronics/ME

Outils

Multimeters

Electrical schematics

Description du poste

Field Service Engineer

Pay Rate: $26.00+/hour
Location: Black River Falls, WI area

Launch Your Career with a High-Tech Opportunity. Join a team supporting cutting-edge digital printing technology where your technical expertise, troubleshooting skills, and customer-focused approach make a direct impact. This Field Service Engineer role offers hands‑on work, advanced technology exposure, and the opportunity to help customers maximize equipment performance and productivity.

Job Duties

• Install and commission digital printing equipment at customer locations
• Diagnose and repair mechanical, electrical, software, and print quality issues
• Perform preventive maintenance, calibrations, and equipment upgrades
• Provide on‑site and remote technical support
• Train operators on equipment operation, maintenance, workflow, and troubleshooting
• Coach customers during production ramp‑up and startup phases
• Document service activities and maintain accurate reports
• Partner with internal teams to ensure successful customer implementation

Qualifications

• Technical degree or diploma in Electronics, Mechanical Engineering, or a related field
• 3+ years of field service or equipment maintenance experience
• Strong troubleshooting skills involving mechanical, electrical, and software systems
• Experience reading electrical circuits and using diagnostic tools such as multimeters
• Excellent communication and customer service skills
• Ability to travel as needed
• Experience with digital printing equipment is preferred

Benefits

• Medical, dental, vision, and pet insurance
• 401(k) Retirement Savings Plan
• Employee Assistance Program (EAP)
• Commuter/Parking Accounts
• People Perks Program
• Health Savings Account (HSA)
• AD&D Insurance