Field Service Engineer - Janitorial Equipment

Eakes Office Solutions; Lincoln (NE); On-site; USD 28,000 - 41,000; Full time

Job summary

Eakes Office Solutions in Lincoln, NE is seeking a full-time service technician to repair, troubleshoot, and install janitorial equipment at customer sites and in the shop. You will manage a territory, maintain documentation, and promote sales while delivering excellent customer service.

Travel 75%–100% of the time to service machines and maintain parts inventory in vehicles. Training sessions and service meetings are required to stay current with new procedures.

Qualifications

• High School education required.
• Mechanical background welcome but training provided.
• Strong verbal and written communication.
• Excellent customer relations and accuracy.
• Able to lift 60 pounds and handle material movement.

Responsibilities

• Repair, troubleshoot, and install janitorial equipment at customer sites and in shop.
• Efficiently manage assigned territory and respond promptly to service requests.
• Prepare accurate work orders and provide quotes; submit orders after service calls.
• Maintain neat, clean work areas and ensure vehicle/tool inventory is up to date.
• Actively promote Eakes with customers and obtain leads for new machine sales.
• Attend required training and service meetings to stay updated on procedures.
• Follow up on service calls to ensure customer satisfaction and timely resolutions.

Skills

Customer relations

Verbal communication

Written communication

Accuracy

Lifting 60 lbs

Education

High School Education

Job description

Eakes Office Solutions in Lincoln, NE is seeking a full-time service technician to repair, troubleshoot, and install janitorial equipment at customer sites and in the shop. You will manage a territory, maintain documentation, and promote sales while delivering excellent customer service.

Travel 75%–100% of the time to service machines and maintain parts inventory in vehicles. Training sessions and service meetings are required to stay current with new procedures.