Field Service Engineer – Instrumentation & On-Site Support

ThermoFisher Scientific; Frederick (MD); On-site; USD 36,000 - 55,000; Full time

Benefits offered by this job

National medical and dental plans

Employee stock purchase plan (ESPP)

401(k) retirement savings plan

Paid time off and holidays

Job summary

Thermo Fisher Scientific is seeking a Field Service Engineer in Maryland to install, service, and repair high-value analytical instruments, including chromatography systems. You will travel to customer sites, diagnose issues, and ensure peak instrument performance while delivering exceptional service.

You will communicate effectively with customers and colleagues, read technical diagrams, and maintain thorough service documentation.

Qualifications

• Bachelor's Degree required; experience installing/troubleshooting/repairing instruments preferred.
• Preferred fields of study: Electronics, Engineering, Physics, Chemistry, or related technical field.
• Advanced degrees or specialized certifications are a plus.

Responsibilities

• Install, maintain, and repair high-value analytical instruments.
• Travel up to 50-75% to serve customers.
• Provide excellent customer service and build relationships with customers advancing research.
• Read and interpret technical diagrams, schematics and documentation.

Skills

Customer service

Problem solving

Verbal communication

Written communication

Team collaboration

Education

Bachelor's degree

Advanced degree or certifications

Tools

Windows OS

MS Office

Service management software

Job description

Thermo Fisher Scientific is seeking a Field Service Engineer in Maryland to install, service, and repair high-value analytical instruments, including chromatography systems. You will travel to customer sites, diagnose issues, and ensure peak instrument performance while delivering exceptional service.

You will communicate effectively with customers and colleagues, read technical diagrams, and maintain thorough service documentation.