Field Service Engineer I: Lab Instrumentation & Travel

ThermoFisher Scientific; Carlsbad (CA); Remote; USD 41,000 - 54,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plan

Employee assistance

Tuition reimbursement

Paid time off

Paid holidays

Parental leave

401(k) plan

ESPP

Job summary

Thermo Fisher Scientific is seeking a Field Service Engineer to perform installations, repairs, qualifications, and preventive maintenance on Thermo Fisher instruments in a remote-capable role based in California. The position requires up to 80% travel within the territory, with occasional overnight stays and possible weekend support.

You will diagnose, service, and sell service contracts while ensuring safety and compliance.

Qualifications

• Bachelor's or Associate's degree with 2+ years of relevant engineering or life sciences experience.
• Relevant military experience will also be considered.
• Experience in regulated environments is a plus.

Responsibilities

• Provide onsite installation, upgrades, qualifications, repairs, and planned maintenance.
• Display professionalism and technical knowledge in customer interactions.
• Help achieve revenue targets by performing instrument service and PMs.
• Interact with customers to offer and close service contracts.
• Collaborate with internal partners to resolve issues and improve processes.
• Follow Remote Service Dispatch and Field Service reporting procedures.
• Maintain spare parts inventory and manage returns and RMA parts.
• Perform qualification and validation protocols at customer sites.
• Stay current on training and product knowledge.
• Additional related duties may be assigned.

Skills

Verbal and written communication

Time management

Organizational skills

Collaborative mindset

Self-starter

Flexible schedule

Valid driver’s license

Weekend availability

Education

Bachelor’s or Associate’s degree in Engineering/Life Sciences/Chemistry

Military experience considered

Job description

Thermo Fisher Scientific is seeking a Field Service Engineer to perform installations, repairs, qualifications, and preventive maintenance on Thermo Fisher instruments in a remote-capable role based in California. The position requires up to 80% travel within the territory, with occasional overnight stays and possible weekend support.

You will diagnose, service, and sell service contracts while ensuring safety and compliance.