Field Service Engineer – LCMS Instrumentation

ThermoFisher Scientific; Guilford (CT); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

National medical and dental plans

Vision plan

Employee assistance programs

Tuition reimbursement

PTO and holidays

Parental leave

Job summary

Thermo Fisher Scientific is seeking a Field Service Engineer to join our team. You will install, maintain, and qualify a diverse array of high-value analytical instruments, from chromatography systems to mass spectrometers, while delivering excellent customer service.

Leverage your electronics and mechanical aptitude, read technical diagrams, and communicate effectively with customers. Travel up to 50-75% and respond to emergency service calls as needed.

Qualifications

• Bachelor's Degree; experience installing, troubleshooting, repairing sophisticated analytical instruments preferred
• Engineering or related scientific field; advanced degrees or certifications are a plus
• Strong electronics and mechanical aptitude; ability to diagnose to component level

Responsibilities

• Install, maintain and qualify a range of analytical instruments from chromatography systems to mass spectrometers
• Deliver exceptional technical service while building relationships with customers
• Respond to emergency service calls and travel as required

Skills

Electronics aptitude

Mechanical aptitude

Customer service

Verbal and written communication

English fluency

Windows OS, MS Office

Service management software

Reading schematics/diagrams

Independent + collaborative

Education

Bachelor's degree in engineering or related field

Advanced degrees or certifications a plus

Electrical/Electronics/Mechanical/Biomedical fields

Tools

Windows OS

MS Office

Service management software

Job description

Thermo Fisher Scientific is seeking a Field Service Engineer to join our team. You will install, maintain, and qualify a diverse array of high-value analytical instruments, from chromatography systems to mass spectrometers, while delivering excellent customer service.

Leverage your electronics and mechanical aptitude, read technical diagrams, and communicate effectively with customers. Travel up to 50-75% and respond to emergency service calls as needed.