Field Service Engineer – Industrial Robotics (Remote GA)

Boston Dynamics; Georgia; Teletrabalho; USD 90 000 - 115 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Annual bonus

Resumo da oferta

Boston Dynamics is seeking a Field Service Engineer to support our Southeast region from Georgia, performing on-site and remote service for warehouse robotics in customer environments.

You will conduct emergency repairs, installations, routine maintenance, and collaborate with Sales, Engineering, and Service Operations to deliver timely solutions and maintain high CSAT. Up to 80% travel required; remote options within the region are possible.

Qualificações

• Experience delivering high quality field service in industrial or robotics environments.
• Strong customer communication and problem-solving skills.
• Experience with mechanical equipment and power tools.
• Willingness to travel up to 80% for customer sites.

Responsabilidades

• Perform emergency repairs, installations, site integrations, routine maintenance and general technical service.
• Collaborate with Sales, Engineering and Service Operations to drive solutions and resolve issues quickly.
• Aim for high CSAT, fast issue resolution and first-time-fix metrics.
• Document service activities promptly in our CRM.

Conhecimentos

Field service experience

Customer communication skills

Power tools

Mechanical maintenance

Travel willingness

Ferramentas

CRM software

Descrição da oferta de emprego

Boston Dynamics is seeking a Field Service Engineer to support our Southeast region from Georgia, performing on-site and remote service for warehouse robotics in customer environments.

You will conduct emergency repairs, installations, routine maintenance, and collaborate with Sales, Engineering, and Service Operations to deliver timely solutions and maintain high CSAT. Up to 80% travel required; remote options within the region are possible.