Field Service Engineer – Industrial Printing & Coding

London Approach; Omaha (NE); On-site; USD 55,000 - 85,000; Full time

Job summary

London Approach is seeking a Customer Service Engineer to provide field-based service and support for industrial printing and coding equipment in Omaha, NE. You will diagnose issues, perform maintenance, and maximize uptime while working directly with customers.

Travel regularly within the territory and across the United States, install and troubleshoot, provide onsite training, and offer remote support. Strong communication and teamwork are essential.

Qualifications

• Associate degree or equivalent military technical training preferred.
• Minimum 2 years of field service or maintenance experience.
• Valid driver's license required and ability to travel.
• Willingness to travel within the United States.

Responsibilities

• Provide field-based service and support for industrial printing and coding equipment.
• Install, troubleshoot, repair, and perform preventive maintenance.
• Provide onsite training and remote technical support.
• Maintain accurate service and inventory records.
• Collaborate with sales and internal teams to address customer needs.
• Travel to customer sites across territory and the United States.

Skills

Customer service

Field service

Troubleshooting

Communication

Education

Associate degree in Electronics or related technical field

Tools

Electrical testing tools

Job description

London Approach is seeking a Customer Service Engineer to provide field-based service and support for industrial printing and coding equipment in Omaha, NE. You will diagnose issues, perform maintenance, and maximize uptime while working directly with customers.

Travel regularly within the territory and across the United States, install and troubleshoot, provide onsite training, and offer remote support. Strong communication and teamwork are essential.