Field Service Technician

Boutique Recruiting; Omaha (NE); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance Options

401(k) with company match

Paid time off

Job summary

Boutique Recruiting is seeking a Field Service Technician to service customers in the Omaha/Lincoln region. You will perform preventative maintenance, troubleshoot, and repair sophisticated electromechanical equipment across printing and coding systems.

The ideal candidate has 4-6 years of relevant experience, strong electronics and IT knowledge, and excellent communication with customers. This full-time position offers a competitive salary, overtime, and bonus potential.

Qualifications

• 4-6 years of relevant technical experience or equivalent military technical experience.
• Strong electromechanical background with hands-on experience diagnosing and repairing complex equipment.
• Solid understanding of electronics, diagnostics, mechanical systems, and software-driven equipment.
• Working knowledge of IT, networking, or communications systems.
• Strong verbal and written communication skills with the ability to build rapport with customers.

Responsibilities

• Diagnose, troubleshoot, and repair industrial printers, coding systems, laser equipment, and related electromechanical systems
• Perform preventative and predictive maintenance to reduce equipment downtime and emergency service needs
• Travel throughout the assigned territory to provide on-site technical service and customer support
• Monitor equipment performance, identify developing issues, and proactively address maintenance needs
• Create and maintain detailed work orders, service records, and documentation of problems and resolutions
• Manage replacement parts and service inventory to ensure necessary components are available when needed
• Communicate technical issues and recommended solutions clearly and professionally to customers

Skills

Electromechanical

Troubleshooting

Customer communication

Field service

Job description

Position Title: Field Service Technician
Salary Range: $60,000-$75,000 / Year, DOE + Overtime & Bonus
Build your technical expertise while working hands-on with advanced industrial printing, coding, and laser technology. We are seeking a Field Service Technician to support customers throughout the Omaha/Lincoln region, providing preventative maintenance, troubleshooting, repairs, and technical support for sophisticated electromechanical equipment. This role combines independent fieldwork, customer interaction, and regional travel with extensive technical training and the opportunity to work across continuous inkjet, laser, thermal transfer, thermal inkjet, and other industrial printing technologies.
The ideal candidate has a strong electromechanical background, excellent troubleshooting skills and the confidence to work directly with customers. Military technical experience, industrial maintenance, or experience with printing, coding, or similar complex equipment is highly valued.
Responsibilities

• Diagnose, troubleshoot, and repair industrial printers, coding systems, laser equipment, and related electromechanical systems
• Perform preventative and predictive maintenance to reduce equipment downtime and emergency service needs
• Travel throughout the assigned territory to provide on-site technical service and customer support
• Monitor equipment performance, identify developing issues, and proactively address maintenance needs
• Create and maintain detailed work orders, service records, and documentation of problems and resolutions
• Manage replacement parts and service inventory to ensure necessary components are available when needed
• Communicate technical issues and recommended solutions clearly and professionally to customers
  

Requirements

• 4-6 years of relevant technical experience or equivalent military technical experience
• Strong electromechanical background with hands-on experience diagnosing and repairing complex equipment
• Solid understanding of electronics, diagnostics, mechanical systems, and software-driven equipment
• Working knowledge of IT, networking, or communications systems
• Strong verbal and written communication skills with the ability to build rapport with customers
• Proactive, organized, and accountable with the ability to work independently in the field
• Willingness to complete extensive technical training and learn proprietary equipment and systems
• Ability and willingness to travel regularly throughout the territory, including occasional overnight trips
  

Benefits

• Medical insurance options
• 401(k) with company match
• 10 vacation days, 5 sick days, and 2 floating holidays
• Overtime paid at 1.5x after 40 hours
• Performance-based annual bonus opportunities
• Company vehicle available for work and personal use
• Company-provided phone + monthly home internet stipend