Field Service Engineer, Industrial Automation & Robotics

Bell and Howell; Trenton (NJ); On-site; USD 48,000 - 62,000; Full time

Job summary

Bell and Howell in Trenton, NJ is seeking a Field Customer Service Engineer to be the primary contact for technical problems related to industrial, robotic, and printing equipment. This role involves troubleshooting various issues and performing hands-on repairs.

The ideal candidate should have a high school degree or equivalent, a 2-year degree in electronics or mechanics, and at least one year of related experience. The position is crucial for maintaining customer satisfaction and requires effective communication skills.

Qualifications

• 2+ years of experience in a technical service role.
• Hands-on electrical and mechanical troubleshooting experience.
• Strong understanding of computer program functionality.

Responsibilities

• Install, troubleshoot, and repair industrial products.
• Schedule and perform preventive maintenance inspections.
• Act as a liaison between customer and company departments.

Skills

Troubleshooting skills

Strong interpersonal skills

Analytical skills

Problem-solving skills

Time management skills

Ability to effectively communicate

Education

High School degree or equivalent

2-year degree or diploma in electronics/advanced mechanics

1+ years related industry experience

Tools

Digital Multi Meter (DMM)

Oscilloscopes

Diagnostic tools

Job description

Bell and Howell in Trenton, NJ is seeking a Field Customer Service Engineer to be the primary contact for technical problems related to industrial, robotic, and printing equipment. This role involves troubleshooting various issues and performing hands-on repairs.

The ideal candidate should have a high school degree or equivalent, a 2-year degree in electronics or mechanics, and at least one year of related experience. The position is crucial for maintaining customer satisfaction and requires effective communication skills.