Field Service Engineer II: Precision Lab Instrumentation

ThermoFisher Scientific; Iowa City (IA); On-site; USD 70,000 - 90,000; Full time

Job summary

Thermo Fisher Scientific is seeking a Field Service Engineer II to install, maintain, troubleshoot, and repair advanced analytical instruments across a multi-state territory. You will support ICP-OES, ICP-MS, IC, and HPLC systems in customer laboratories.

Based in the Lincoln or Omaha area, this role requires 50–75% travel, strong electrical/mechanical troubleshooting, and excellent customer service. A bachelor’s degree in a related field is required.

Qualifications

• Bachelor’s degree in Chemistry, Engineering, Electronics, Physics, or related field.
• 2+ years of hands-on experience installing, maintaining, or repairing complex analytical equipment.
• Experience with chromatography or elemental analysis is strongly preferred.
• Troubleshooting complex systems and understanding scientific workflows is advantageous.

Responsibilities

• Install, maintain, troubleshoot, and repair Trace Elemental and Chromatography instrumentation (ICP-OES, ICP-MS, IC, HPLC).
• Diagnose electrical, mechanical, fluidic, software, and application issues and provide effective solutions.
• Perform preventative maintenance, system upgrades, and quality-assured service activities.
• Provide high-quality technical support and customer service while building strong customer relationships.
• Document service activities and parts usage in the service management system.
• Read and interpret technical docs, schematics, and instrument diagnostics.
• Travel within assigned territory (~50%+), supporting multiple customer sites.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Customer service

Communication skills

Field service coordination

Education

Bachelor’s degree in Chemistry, Engineering, Electronics, Physics, or related field

Tools

ICP-OES

ICP-MS

IC

HPLC

Job description

Thermo Fisher Scientific is seeking a Field Service Engineer II to install, maintain, troubleshoot, and repair advanced analytical instruments across a multi-state territory. You will support ICP-OES, ICP-MS, IC, and HPLC systems in customer laboratories.

Based in the Lincoln or Omaha area, this role requires 50–75% travel, strong electrical/mechanical troubleshooting, and excellent customer service. A bachelor’s degree in a related field is required.